Last Updated: 20250112

1. Introduction

Welcome to Qualsis (“we,” “us,” or “our”). We are committed to safeguarding the privacy of our visitors, customers, and users (“you,” “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access or use our website [www.yourwebsite.com] (the “Site”), and outlines your rights regarding your personal data. Our practices adhere to the European Union’s General Data Protection Regulation (“GDPR”) and other applicable data protection laws and regulations.

By visiting or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, you may choose not to use our Site. If you have any questions about this Privacy Policy, please contact us using the details provided in the “Contact Us” section below.

2. Definitions

1. Personal Data: Any information relating to an identified or identifiable natural person.
2. Processing: Any operation or set of operations performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, or erasure.
3. Controller: The natural or legal person (public authority, agency, or other body) that determines the purposes and means of the processing of Personal Data.
4. Processor: A natural or legal person (public authority, agency, or other body) which processes Personal Data on behalf of the Controller.
5. GDPR: The EU General Data Protection Regulation (Regulation (EU) 2016/679).

3. Data We Collect

We may collect and process the following types of Personal Data about you:

1. Contact Information: Such as name, email address, postal address, phone number, and other similar contact data.
2. Account Data: Username, password, and other login credentials, if you create an account on our Site.
3. Transactional Data: Details about payments to and from you and other details of products or services you have purchased from us.
4. Technical Data: Internet protocol (IP) address, browser type and version, time-zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site.
5. Usage Data: Information about how you use our Site, products, and services, including the pages or content you view, the time you spend on these pages, and other actions within the Site.
6. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

We do not knowingly collect or process any Special Categories of Personal Data (e.g., race, ethnicity, religious beliefs, sex life, sexual orientation, political opinions, trade union membership, or information about health, genetic, or biometric data) unless specifically required and consented to by you or required by law.

4. How We Collect Your Data

1. Direct Interactions: You may provide Personal Data directly to us when you:

• Fill out forms on our Site.
• Sign up for a newsletter or request marketing materials.
• Contact us by phone, email, or otherwise.
• Purchase products or services on our Site.

2. Automated Technologies or Interactions:

• We automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies. For more information on how we use cookies and your choices regarding cookies, please see our Cookie Policy.

3. Third Parties or Publicly Available Sources:

• We may receive Technical Data from analytics providers such as Google Analytics, advertising networks, and search information providers.
• We may receive Contact, Financial, and Transactional Data from providers of payment and delivery services.

5. Legal Basis for Processing

Under the GDPR, we must have a valid legal basis to process your Personal Data. We rely on one or more of the following lawful bases:

1. Consent: Where you have given clear consent for us to process your Personal Data for a specific purpose. You have the right to withdraw your consent at any time.
2. Contract: Where the processing is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract.
3. Legal Obligation: Where the processing is necessary for compliance with a legal obligation to which we are subject.
4. Legitimate Interests: Where the processing is necessary for our legitimate interests (or those of a third party), and your interests or fundamental rights and freedoms do not override those interests.

6. Purposes for Which We Use Your Data

We use your Personal Data for the following purposes:

1. Providing Products and Services: To register you as a new customer, process and deliver your orders, manage your relationship with us, provide customer support, and handle payment and billing.
2. Account Management: To create and maintain your user account, authenticate logins, and ensure the security of your account.
3. Communication: To respond to your inquiries, send notifications, and provide updates about your account or transactions.
4. Marketing: To send you marketing communications where you have subscribed to receive such communications. You can unsubscribe from these communications at any time.
5. Site Administration and Security: To administer and protect our Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
6. Analytics and Improvements: To measure performance, improve our Site, products, or services, and understand the usage and browsing patterns of our users.
7. Legal and Regulatory Compliance: To comply with legal obligations, court orders, or legal processes; enforce or apply our terms of use and other agreements; or protect our rights, property, or safety, or those of our users or others.

7. Data Retention

We will only retain your Personal Data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In determining the appropriate retention period, we consider:

• The nature and sensitivity of the Personal Data.
• The potential risk of harm from unauthorized use or disclosure.
• The purposes for which we process your Personal Data and whether we can achieve those purposes through other means.
• Applicable legal obligations, such as statutory retention periods.

At the end of the retention period, we will securely destroy or anonymize your Personal Data in accordance with applicable laws and regulations.

8. Disclosure of Your Data

We may share your Personal Data with the following categories of recipients:

1. Service Providers: Third-party vendors or service providers who perform services on our behalf, such as payment processing, hosting services, data analysis, IT services, customer service, or marketing assistance. These third parties are authorized to use your Personal Data only as necessary to provide these services to us and are obligated not to disclose or use it for other purposes.
2. Affiliates and Business Partners: Companies within our corporate family or trusted business partners to the extent necessary for our legitimate business purposes.
3. Legal Requirements: To comply with any court order, law, or legal process, including responding to lawful requests by public authorities to meet national security or law enforcement requirements.
4. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. Your Personal Data may be transferred as a business asset. If any such change occurs, we will request that the new owner or newly combined entity follow this Privacy Policy with respect to your Personal Data.

We do not sell or rent your Personal Data to third parties.

9. International Data Transfers

Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. In particular, if you are located in the European Economic Area (“EEA”), your Personal Data may be transferred outside of the EEA.

Whenever we transfer your Personal Data outside the EEA, we take steps to ensure it is protected and transferred in a manner consistent with legal requirements. We ensure that at least one of the following safeguards is implemented:

1. Transfers to countries or organizations that the European Commission has deemed to provide an adequate level of protection.
2. Use of specific contracts approved by the European Commission that give Personal Data the same protection it has in the EEA.
3. Transfers to organizations with binding corporate rules approved by an EEA data protection authority.

10. Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have specific rights regarding your Personal Data:

1. Right to Access: You have the right to request a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
2. Right to Rectification: You have the right to request that we correct any inaccuracies in your Personal Data.
3. Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete or remove your Personal Data when there is no lawful reason for us to continue processing it.
4. Right to Restrict Processing: You have the right to request that we suspend the processing of your Personal Data in certain circumstances.
5. Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format, and to request that we transfer it to another controller where technically feasible.
6. Right to Object: You have the right to object to our processing of your Personal Data if we are processing it based on our legitimate interests or for direct marketing.
7. Right to Withdraw Consent: Where our processing is based on consent, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

You can exercise these rights at any time by contacting us using the information in the “Contact Us” section. We will endeavor to respond to your request within one month or as required by applicable law.

If you believe that our processing of your Personal Data violates applicable data protection laws, you have the right to lodge a complaint with a supervisory authority (such as the Data Protection Commissioner in your country of residence, place of work, or place of the alleged infringement).

11. Security Measures

We have implemented appropriate technical and organizational security measures to protect your Personal Data from unauthorized access, accidental loss, disclosure, or destruction. These measures include:

• Encryption of data during transit and at rest where feasible.
• Access controls and identity management to limit access to your Personal Data to authorized personnel only.
• Regular testing, assessment, and evaluation of the effectiveness of our security measures.

Despite our efforts to protect your Personal Data, no transmission method over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your Personal Data. You share information with us at your own risk.

12. Cookies and Similar Technologies

We use cookies and similar tracking technologies (collectively, “Cookies”) to collect and use data about you, including to serve interest-based advertising. For detailed information about the Cookies we use and the purposes for which we use them, see our Cookie Policy. You can control the use of Cookies via your browser settings and other tools. If you choose to disable Cookies, some features of our Site may not function properly.

13. Children’s Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect Personal Data from children under 16 without verifiable parental consent. If you believe we may have collected Personal Data from or about a child under 16 without appropriate consent, please contact us so that we may take appropriate measures to investigate and address the issue promptly.

14. Third-Party Websites

Our Site may contain links to third-party websites, plug-ins, or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last Updated” date. If the changes are significant, we may provide a more prominent notice or seek your consent where required by law. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your Personal Data.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, or if you wish to exercise any of your legal rights, please contact us at:

Qualsis

Charlotte, North Carolina, 28227, USA

Email: "privacy@qualsis.com"

17. Legal Disclaimer

While this Privacy Policy is designed to comply with the GDPR and other relevant data protection regulations, it may need to be tailored to meet specific legal requirements in your jurisdiction. This Privacy Policy is provided for informational purposes only and does not constitute legal advice or create any contractual obligation beyond what is required by data protection law. We strongly encourage you to consult with a qualified legal professional to ensure that all your data protection practices meet applicable requirements.

18. Email Communications and Disclaimers

18.1 Email Communications

1. Collection of Data via Email: If you communicate with us via email, we may collect Personal Data such as your name, email address, and the content of your message. We will process such data for the purpose of addressing your inquiries, providing support, or fulfilling your requests, in line with the lawful bases described above (e.g., consent, contract, legitimate interests, or legal obligation).
2. Marketing and Informational Emails: We may use your email address to send you marketing materials or informational updates about our products, services, or promotions, where you have provided the requisite consent or where we have a legitimate interest in doing so. You can unsubscribe from such communications at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
3. Security of Email Communications: While we strive to secure our email communications, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of email transmissions.

18.2 Email Disclaimers

All emails from Qualsis include the following disclaimer, which is also hereby incorporated by reference into this Privacy Policy:

Our company is fully GDPR-compliant. To learn more about how we comply with GDPR and, as a result, care for the security and privacy of personal data we have collected from you, please visit our Privacy Policy. The information in this e-mail message may be privileged, confidential, and protected from disclosure. If you are not the intended recipient, any dissemination, distribution, or copying is strictly prohibited. If you think that you have received this e-mail in error, please e-mail the sender and delete all copies.

1. Confidentiality and Privilege: Emails sent from Qualsis may contain confidential, privileged, or proprietary information. Unintended recipients are prohibited from using or disseminating any information contained in such emails.
2. Actions for Unintended Recipients: If you believe you have received an email in error, please notify the sender immediately by replying to the email. After notifying the sender, please delete the email and any attachments without reading or saving them in any manner.
3. Reference to Privacy Policy: The email disclaimer references this Privacy Policy and provides a link for recipients to review our data protection practices. If you have any questions or concerns about the disclaimer or the handling of Personal Data mentioned therein, please contact us using the information provided in the “Contact Us” section.

By sending or receiving emails with Qualsis, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy and the disclaimer stated in our email communications.

19. Your Acceptance of These Terms

By continuing to use our Site or corresponding with us via email, you signify that you have read, understood, and agreed to our collection, storage, use, and disclosure of your Personal Data as described in this Privacy Policy and as referenced in our email disclaimers.

Thank you for trusting Qualsis with your Personal Data. We value your privacy and strive to protect your Personal Data in accordance with the highest legal and ethical standards.